Shipping policy

I'll draft a comprehensive shipping policy tailored to your fine art print store and POD setup. Let me pull up the legal settings page to add it directly.

Here's a shipping policy draft tailored to Perfect Captures Fine Art. Review it carefully — you'll want to confirm actual carrier names and delivery timeframes with WhiteWall, Contrado, and Printful before publishing.

Shipping Policy

Last updated: June 2026

Production Time

All prints are made to order by specialist fine art print labs. Please allow 12 working days (Monday–Friday, excluding public holidays) from the date of your order for production and quality inspection before dispatch. This applies to all products and all destinations.

Estimated Delivery Times

Once dispatched, estimated transit times by region are as follows:

Region	Estimated Transit Time
United Kingdom	2–5 working days
European Union	5–10 working days
North America (USA & Canada)	7–14 working days

Please note: Total delivery time = production time + transit time. For example, a UK order may take up to 17 working days from order placement to arrival.

Delivery estimates are indicative and may vary during peak periods (e.g. Christmas, bank holidays).

Shipping Carriers

Orders are fulfilled by specialist fine art print partners including WhiteWall, Contrado, and Printful. Carriers used may include Royal Mail, DPD, FedEx, UPS, and DHL, depending on your location and the fulfilling partner. The most appropriate carrier is selected to ensure safe delivery of your artwork.

Order Tracking

A tracking number will be provided by email once your order has been dispatched. Tracking availability depends on the carrier and destination. Most UK and international orders include full end-to-end tracking.

Packaging & Insurance

Every order is expertly packaged using archival and protective materials appropriate for fine art prints. All shipments are fully insured against loss or damage in transit. In the unlikely event your order arrives damaged, please contact us within 48 hours of delivery with photographs of the damage and packaging so we can arrange a replacement or resolution promptly.

International Shipping — Customs & Duties

Orders shipped outside the United Kingdom may be subject to import duties, taxes, and customs fees levied by the destination country. These charges are the responsibility of the recipient and are not included in the product price or shipping cost at checkout.

EU orders: Since Brexit, UK-origin shipments to the EU may attract import VAT and customs duties. We recommend checking your country's import thresholds before ordering.
USA & Canada: Import duties may apply depending on the declared value of the shipment. Most fine art print orders fall below the US de minimis threshold of $800 USD, but this is not guaranteed.
Customs processing may add additional time to your delivery estimate.

We are not responsible for delays caused by customs clearance.