Customer Care
Perfect Captures Fine Art
At Perfect Captures Fine Art, every print is created with care, precision, and a passion for storytelling through photography. We’re committed to giving you a smooth and enjoyable shopping experience from start to finish.
Orders & Processing
All prints are made to order to ensure the highest quality.
- Processing time: 3-10 business days
- You’ll receive a confirmation email once your order is placed
- A shipping notification with tracking will be sent once your order is dispatched
Shipping
We ship worldwide with trusted delivery partners.
- Estimated delivery times:
UK: 3–7 business days
International: 7–14 business days
Please note that delivery times may vary slightly during busy periods.
Print Quality
We take pride in producing premium fine art prints by White Wall
- Printed on high-quality archival paper and framed on high quality material which comes with hanging
- Designed for long-lasting colour and detail
- Carefully packaged to ensure safe delivery
Returns & Exchanges
Your satisfaction matters.
- Returns are accepted within 14 days of delivery
- Items must be returned in original condition and packaging
- Customers are responsible for return shipping costs unless the item is damaged or incorrect
To start a return, please contact us at:
leila.coker@perfectcapturesphoto.com
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, we’ll make it right.
- Contact us within 48 hours of delivery
- Include photos of the item and packaging
- We will arrange a replacement or refund as quickly as possible
Questions & Support
We’re here to help.
If you have any questions about your order, prints, or anything else, please don’t hesitate to get in touch.
leila.coker@perfectcapturesphoto.com
Response time: within 24–48 hours
We believe art should bring joy, calm, and inspiration into your space. Every print we create is made with that intention—and we’re honoured to be part of your home.