Customer Care

Perfect Captures Fine Art

At Perfect Captures Fine Art, every print is created with care, precision, and a passion for storytelling through photography. We’re committed to giving you a smooth and enjoyable shopping experience from start to finish.

Orders & Processing

All prints are made to order to ensure the highest quality.

  • Processing time: 3-10 business days
  • You’ll receive a confirmation email once your order is placed
  • A shipping notification with tracking will be sent once your order is dispatched

Shipping

We ship worldwide with trusted delivery partners.

  • Estimated delivery times:

    UK: 3–7 business days
    International: 7–14 business days

Please note that delivery times may vary slightly during busy periods.

Print Quality

We take pride in producing premium fine art prints by White Wall 

  • Printed on high-quality archival paper and framed on high quality material which comes with hanging 
  • Designed for long-lasting colour and detail
  • Carefully packaged to ensure safe delivery

Returns & Exchanges

Your satisfaction matters.

  • Returns are accepted within 14 days of delivery
  • Items must be returned in original condition and packaging
  • Customers are responsible for return shipping costs unless the item is damaged or incorrect

To start a return, please contact us at:
leila.coker@perfectcapturesphoto.com

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, we’ll make it right.

  • Contact us within 48 hours of delivery
  • Include photos of the item and packaging
  • We will arrange a replacement or refund as quickly as possible

Questions & Support

We’re here to help.

If you have any questions about your order, prints, or anything else, please don’t hesitate to get in touch.

leila.coker@perfectcapturesphoto.com
Response time: within 24–48 hours

We believe art should bring joy, calm, and inspiration into your space. Every print we create is made with that intention—and we’re honoured to be part of your home.